What is Payless Shoes?

Payless Shoes was a massive American discount footwear retailer. They sold budget-friendly shoes, sandals, boots, and accessories for the whole family. At their peak, they had over 4,000 stores worldwide, but they closed all U.S. locations in 2019.

The brand was known for its “buy one, get one” deals and low price points. You could walk in and grab a pair of sneakers for under $20. They carried their own house brands like Airwalk, Champion, and Dexter, alongside other licensed names.

The Rise and Fall of the Retail Giant

Payless was founded in Topeka, Kansas, in 1956. The concept was simple: sell shoes at low prices in a self-service format, similar to a grocery store. This was new and different back then. Customers could browse without a salesperson hovering over them.

For decades, this model worked incredibly well. They expanded rapidly through shopping malls and strip centers. But the retail landscape changed. Online shopping became faster, cheaper, and more convenient. Payless struggled to compete with Amazon and fast-fashion brands like Zara and H&M.

They filed for bankruptcy twice—first in 2017 and again in 2019. The second filing led to the closure of all 2,500 U.S. stores. It was one of the largest retail liquidations in history. The company’s assets were sold, and the physical stores disappeared almost overnight.

Is Payless Coming Back?

Yes, but not in the way you remember. The brand name and intellectual property were purchased by a new company. They launched a new online store in 2020. The focus shifted from physical stores to a digital-first approach.

In 2023, they began experimenting with small-format physical stores again. These are not the massive mall anchors of the past. They are smaller, more efficient locations in strip malls and outlet centers. The goal is to keep operating costs low while still offering that familiar budget-friendly selection.

The product range is similar to before. You will find athletic shoes, casual sneakers, dress shoes, and children’s footwear. They still lean heavily on private-label brands to keep prices down. If you are looking for cheap, basic shoes, the revived Payless is still a viable option.

What to Expect When Shopping There Today

If you visit a new Payless location, the experience is different. The stores are cleaner and less cluttered than the old ones. They have a more curated selection. You won’t find the massive wall of shoes that stretched for fifty feet. Instead, you will see a focused range of styles.

Prices are still low, but not rock-bottom like before. You might find sneakers for $25 to $40. That’s still cheaper than most athletic brands, but it’s not the $9.99 deals of the 1990s. The quality matches the price point. These are not shoes that will last five years of daily wear.

Here are a few things to keep in mind if you shop there:

  • Check the material. Many shoes are made with synthetic leather or mesh, not genuine leather.
  • Try everything on. Sizing can be inconsistent between different house brands.
  • Look for seasonal sales. They still run buy-one-get-one promotions online and in stores.
  • Read the return policy carefully. It is not as generous as larger retailers like Zappos or Nordstrom.

How Does Payless Compare to Other Budget Brands?

Payless sits in the same category as brands like Walmart’s George line or Target’s Universal Thread. They all offer inexpensive, trendy shoes. But there are differences.

Walmart is often cheaper, but the selection is more limited and the quality is lower. Target has better design and slightly better materials, but their prices are higher. Payless sits right in the middle. They offer more variety than Walmart and lower prices than Target.

If you compare them to online budget retailers like SHEIN or Boohoo, Payless is actually better. Their shoes are more structurally sound. The soles are glued better, and the insoles are more comfortable. They won’t fall apart after two wears, which is a real risk with ultra-cheap online fast fashion.

Who Should Buy From Payless?

Payless is not for everyone. If you are looking for premium leather boots or performance running shoes, skip it. You will be disappointed. But for certain situations, it makes perfect sense.

Consider Payless if you need:

  • Kids’ shoes that they will outgrow in three months.
  • Occasional dress shoes for a wedding or event you’ll attend once.
  • Basic flip-flops or sandals for the beach or pool.
  • Trendy styles you want to try without spending a lot.
  • Backup shoes for your gym bag or car.

For these scenarios, spending $100 on a premium pair is wasteful. A $30 pair from Payless does the job perfectly fine. Just be aware that the shoes are not built for daily, heavy use. If you walk five miles a day for work, invest in better footwear.

How to Make Payless Shoes Last Longer

Budget shoes need extra care. The materials are thinner, and the construction is simpler. With a few simple habits, you can extend their life significantly.

First, use a protective spray. A silicone-based spray like Kiwi Camp Dry or Scotchgard will help repel water and stains. This is especially important for canvas and suede styles. Spray them before you wear them for the first time, and reapply every few weeks.

Second, use shoe trees. Even cheap shoes benefit from being stuffed with cedar shoe trees overnight. This helps them keep their shape and prevents creasing. If you don’t want to buy shoe trees, stuff them with newspaper.

Third, rotate your shoes. Do not wear the same pair every day. Give them a day off to dry out and recover. This prevents the insoles from breaking down and the glue from weakening.

Fourth, clean them properly. For canvas shoes, use a mild soap and a soft brush. For synthetic leather, wipe them down with a damp cloth. Avoid throwing them in the washing machine—it will destroy the glue bonds.

Frequently Asked Questions

Are Payless Shoes good quality?

Payless shoes are acceptable for occasional wear, but not for daily heavy use. The materials are mostly synthetic, and the construction is basic. They work well for kids, event shoes, and trendy styles. For everyday work or athletic use, invest in a better brand.

Does Payless still exist in 2024?

Yes, Payless exists as an online store and a small number of physical locations. The company was revived after the 2019 bankruptcy. The new stores are smaller and the selection is more curated. The online store ships across the United States.

What brands does Payless carry?

Payless carries their own house brands including Airwalk, Champion, Dexter, and Smartfit. They also sell licensed brands and occasional third-party labels. The majority of their inventory is private-label, which keeps costs low.

Can I return shoes to Payless?

Yes, Payless has a return policy. You can return unworn shoes within 30 days for a refund or exchange. You will need your receipt or order confirmation. Online orders can be returned by mail, and in-store purchases can be returned at any location.